Asset Protection & Access Control
At Integrated Business Security, we prioritise not only the safety and security of your assets but also the seamless integration of top-notch customer service. Our approach combines the professionalism of security guards with the warmth and hospitality of customer service staff to create an environment that is both secure and welcoming.
Recruitment and Training:
We understand that the frontline staff play a crucial role as brand ambassadors for our clients. That’s why we meticulously select individuals who not only possess the necessary security acumen but also excel in customer service and hospitality. We then provide comprehensive security training to equip them with the skills needed to excel in their roles.
Front-of-House Staff:
Our front-of-house staff are more than just security guards; they are the first point of contact for visitors and clients alike. Immaculately presented and friendly, they provide a welcoming environment while maintaining strict access control measures. From registering visitors to producing access cards and conducting identification checks, they ensure the integrity of controlled access points at all times.
Customer Service Excellence:
Customer satisfaction is at the core of everything we do. Our staff are trained not only to enforce security protocols but also to handle inquiries and assist visitors with a smile. Their seamless blend of professionalism and hospitality sets the tone for a positive experience for everyone who walks through our doors.
Adaptability and Vigilance:
We understand that security threats can vary, which is why our staff are trained to adapt to different security threat levels. From routine access control to handling emergencies, our team is equipped with the knowledge and expertise to handle any situation with precision and efficiency.
Continuous Improvement:
Security is an ever-evolving field, and we are committed to staying ahead of the curve. Through regular training sessions and ongoing evaluation, we ensure that our staff are always up-to-date with the latest security protocols and techniques.
At Integrated Business Security, we don’t just provide security; we provide peace of mind. With our integrated approach to access control and asset protection, you can trust that your premises are in safe hands. Contact us today to learn more about how we can tailor our services to meet your specific security needs.